Contact Information

We're here to help. If you have any questions about your order, our products, or anything else, please don't hesitate to get in touch.

Customer Support

Email: hello@dermivelle.ie
Response time: Within 24 hours, Monday to Friday
Support hours: Monday – Friday, 9:00am – 5:00pm (Irish time)

Order Enquiries

For questions about an existing order — including tracking, delivery updates, or returns — please email hello@dermivelle.ie with your order number and we will respond promptly.

Returns & Refunds

To initiate a return under our 30-day money-back guarantee, contact us at hello@dermivelle.ie with your order number and reason for return. See our full Returns Policy for details.

Business Enquiries

For wholesale, press, or partnership enquiries, please contact us at hello@dermivelle.ie with the subject line "Business Enquiry".

Online Store

Website: www.dermivelle.ie